Examples of bad customer service experienced by Sanjeev Sabhlok

Noting a leakage problem with three major sliding doors produced by Southern Star Windows (Geelong)

I understand the builder (since liquidated) who installed our sliding doors did a very bad job. I’ve tried caulking various cracks but there was MASSIVE leakage on Melbourne Cup Day:

Since the caulking has not worked, I thought some more and thought I’d try whether the weepholes are working. They are not. A few short videos that I’ve made:

I also tried on the fourth sliding door – at the alfresco, and the weepholes on that one ARE working.

The situation here is that I need a professional to open up the doors and check the leakage/ weepholes and fix/ replace them.


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